The Authority Guide to Emotional Resilience in Business

The Authority Guide to Emotional Resilience in Business

How do challenges inside and outside of work impact your emotions and your resilience? The emotional resilience of those involved in a business will contribute significantly to the organization's success. This course investigates the role of emotions in stress management so that you can determine how to develop resilience in yourself and others and use this skill at work.

Course Goal

  • Explore emotional resilience and its place within a business environment
  • Learn how to recognize stress - its impact - symptoms and causes
  • Determine strategies to manage stress and weather storms in the workplace
  • learn to assess and develop your own personal resilience
  • Evaluate ways to develop resilience within the hearts and minds of your team and your organization

Who This Training Is For

  • All SAP professionals


  • Certificate of Completion (more certification info)
  • Upon successful completion of this course, receive your The Authority Guide to Emotional Resilience in Business certificate


Robin Hills

4.9 Average Rating

11 Reviews

69 Students

11 Courses

Robin Hills

Course Creator

Robin Hills is an emotional intelligence coach, trainer, and facilitator. He is Director of Ei4Change - Emotional Intelligence 4 Change - a company specialising in personal development focused on the practical application of emotional intelligence, positive psychology and neuroscience in the workplace. Robin has over 40 years of business and commercial experience helping executives and leaders develop business performance through increased self-awareness and understanding of others to enhance their emotional intelligence. Robin is registered and accredited with the British Psychology Society as a Test User: Occupational Ability and Personality (Level A and B) and a Business Member of the Association for Business Psychology. He is qualified in the major internationally recognized profiling tools such as DISC, Myers Briggs Type Indicator (MBTI) and the Emotional Intelligence Quotient Inventory (EQ-I 2.0). He uses these in his work to assess type, trait, behavior, and emotional intelligence and their application in the workplace. Robin is the author of two business books in The Authority Guide Series. These are - The Authority Guide to Emotional Resilience in Business - The Authority Guide to Behaviour in Business Robin has developed an experiential coaching methodology "Images of Resilience" to support cathartic conversations around resilience. This helps leaders and managers to understand resilience and stress management within themselves and in their teams leading to enhanced performance. Ei4Change has the most comprehensive range of online emotional intelligence courses available on the internet with over 200,000 learners in 180+ countries, and is pleased to make these available on Michael Management.

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Language: English
Level: Beginner
Duration: 2 hours
Type:  Instructor-led
Category: Personal Development

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