SAP Training: SAP SD - Credit Memo Processing

SAP SD - Credit Memo Processing

Creating and processing credit memos is unavoidable. This course gives you the knowledge to make sure customers are reimbursed when they need to be. Everyone working with SAP SD or in Supply Chain Management needs to take this course.

In this course you will learn:

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Course Goal

  • Create credit memo requests
  • Analyze pricing release request
  • Create and release credit memos
  • Message output, document flow
  • Customer analysis


  • End users
  • IT/Business analysts
  • Project team members


Lesson Plan

Lesson Description Preview
1 Create credit memo request Preview
2 Create credit memo request with reference to a Sales Order
3 Create credit memo request with reference to an Invoice
4 Analyze credit memo request pricing
5 Release the credit memo request
6 Create credit memo with reference
7 Process message output
8 Check Accounting entries
9 Monitor document flow
10 Customer Analysis: Credit Memos

Career Paths

This training course is included in the following SAP Career Paths:


Michael Management Instructor Team

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This course was developed by the Michael Management Instructor Team. We're passionate about creating the best possible training courses for you and constantly look for ways to make your training more fun and engaging.

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Language: English
Level: Beginner
Duration: 5 hours
Type:  Simulation
Delivery: Online, self-study
Release: ECC 6.0
Category: SAP Logistics
Exam:  60+ questions

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The Michael Management online training provided our project team with a jump start going into our blueprint sessions.
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