SAP IS-U/CCS Overview

SAP IS-U CCS (SAP IS-Utilities Customer Care and Services) is an industry solution from SAP which is built to serve the needs of a customer-oriented utility company. Learn how this solution is integrated with standard SAP financial information while providing specific industry customer support, business processes, and master data.

Course Goal

  • Define SAP IS-U/CCS and how it is integrated in the SAP environment
  • Explore the benefits of implementing IS-U/CCS with SAP CRM
  • Identify the various integration components of the SAP Utilities solution
  • Become familiar with the various IS-U/CCS business processes
  • Identify top level IS-U Technical and Master Data

Who This Training Is For

  • Consultants
  • End users
  • Executives and Managers
  • IT/Business analysts
  • Project Managers
  • Project team members


  • Certificate of Completion (more certification info)
  • Upon successful completion of this course, receive your SAP IS-U/CCS Overview certificate


Camille Barnes

4.3 Average Rating

6 Reviews

22 Students

1 Courses

Camille Barnes

Owner of ACCLAIM TECH SOLUTIONS LLC. / SAP Consultant & Authorized Reseller

Sr. SAP Solution Consultant, President of Acclaim Tech Solutions LLC. an Authorized SAP Reseller, offering several years of experience implementing, administrating configuring, testing and supporting SAP solutions (IS-U/CCS, SD/MM, PM, Security & Authorization) for local and federal government sites and Fortune 500 companies.

SAP Functional Consultant with over 10 years of SAP project implementation experience and 3 full life-cycle implementations, upgrades and projects, following ASAP methodology phases entailing project preparation, business blueprint, configuring SAP based on best practices, creating scripts & post-production support

- Experienced in SAP security, configuration, user acceptance and integration testing
- SAP FICA and SAP FICO configuration and testing
- Working knowledge of integration points between MM, WM and FI/CO
- Identify opportunities for improving business processes
- Translates business and/or process requirements into functional requirements 
- Documenting processes and procedures
- End-User training 
- Front-End Web Design utilizing HTML5, CSS, JQuery, Responsive Design with Bootstrap


Students Also Bought:

Basic SAP Skills for Beginners
Basic SAP Skills for Beginners

This introductory course teaches you the basics of SAP and puts you on a path to developing highly sought-after, high...


Average Rating

Intermediate SAP Skills
Intermediate SAP Skills

Learn the skills you need to grow your career as an SAP professional. This course will teach you the more advanced fu...


Average Rating

SAP ABAP Intro to Editing & Operators
SAP ABAP Intro to Editing & Operators

SAP ABAP is a high-level language used to develop enterprise applications on the SAP platform. Learn to write your fi...


Average Rating

View All Courses

Student Feedback


Average Rating


Language: English
Level: Beginner
Duration: 0.5 hours
Type:  Instructor-led
Releases: ECC 6.0
Category: Solution Overview

Training 5 or more people?

Unlimited access for your entire SAP team.

SAP Training for Businesses