IC0786
SAP Customer Service - In-House Repairs
This is the second in a three-part series where you will learn how common business scenarios are managed in the Customer Service module of SAP. In this course, we cover the scenarios with a discussion and demonstration of the In-House repair process (also known as Depot Repair). You will begin at the repair order, go through recording the repair actuals and end at billing!
4.3 (4 Reviews)
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Course Goal
- Become familiar with the SAP Customer Service module
- Learn about the business scenario for In-House Repair Depot Repair
- Manage an in-house repair order from start to finish
Who This Training Is For
- Consultants
- End users
- IT/Business analysts
- Project Managers
Exam/Certificate
- Certificate of Completion (more certification info)
- Upon successful completion of this course, receive your SAP Customer Service - In-House Repairs certificate
This Course is In the Following Learning Paths:
SAP Customer Service Specialist
Work as a Customer Service Specialists in SAP's Logistics applications by learning to complete customer warranty and ser...
Instructor
4.7 Average Rating
37 Reviews
337 Students
5 Courses
John Von Aspen
SAP Consultant and Published Author
23 Years of SAP Consulting Experience
SD/CS Expert Published Author
Technology entrepreneur and author. A business technology expert with 20+ years of experience with SAP projects. Individual contributor with expertise in SAP Order to Cash processes, E-commerce, Credit Card integration, Service Management, CRM, and Logistics functionality.
Student Feedback
4.3
Average Rating