IC0786

SAP Customer Service - In-House Repairs

This is the second in a three-part series where you will learn how common business scenarios are managed in the Customer Service module of SAP. In this course, we cover the scenarios with a discussion and demonstration of the In-House repair process (also known as Depot Repair). You will begin at the repair order, go through recording the repair actuals and end at billing!

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Course Goal

  • Become familiar with the SAP Customer Service module
  • Learn about the business scenario for In-House Repair Depot Repair
  • Manage an in-house repair order from start to finish

Who This Training Is For

  • Consultants
  • End users
  • IT/Business analysts
  • Project Managers

Exam/Certificate

  • Certificate of Completion (more certification info)
  • Upon successful completion of this course, receive your SAP Customer Service - In-House Repairs certificate


Instructor

John Von Aspen

4.6 Average Rating

27 Reviews

258 Students

5 Courses

John Von Aspen

SAP Consultant and Published Author

23 Years of SAP Consulting Experience SD/CS Expert Published Author Technology entrepreneur and author. A business technology expert with 20+ years of experience with SAP projects. Individual contributor with expertise in SAP Order to Cash processes, E-commerce, Credit Card integration, Service Management, CRM, and Logistics functionality.

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Unlimited access for your entire SAP team including admin platform and premium reporting.

SAP Training for Businesses

Language: English
Level: Beginner
Duration: 2.0 hours
Type:  Instructor-led
Releases: ECC 6.0
S/4 HANA
Category: Logistics

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Learning Path

This training course is included in the following Learning Path:

SAP Customer Service Specialist