SAP Customer Service - Field Service

SAP Customer Service - Field Service

This is the third in a three-part series where you will learn how common business scenarios are managed in the Customer Service module of SAP. In this course, we cover scenarios for SAP Customer Service by examining the Field Service business processes that include sales orders, service orders, and notifications.

Course Goal

  • Become familiar with the SAP Customer Service module
  • Learn the service business scenario for Field Service

Who This Training Is For

  • Consultants
  • End users
  • IT/Business analysts
  • Project Managers


  • Certificate of Completion (more certification info)
  • Upon successful completion of this course, receive your SAP Customer Service - Field Service certificate

This Course is In the Following Learning Paths:

SAP Customer Service Specialist
SAP Customer Service Specialist

Work as a Customer Service Specialists in SAP's Logistics applications by learning to complete customer warranty and ser...

Show All Learning Paths


John Von Aspen

4.7 Average Rating

43 Reviews

374 Students

5 Courses

John Von Aspen

SAP Consultant and Published Author

23 Years of SAP Consulting Experience SD/CS Expert Published Author Technology entrepreneur and author. A business technology expert with 20+ years of experience with SAP projects. Individual contributor with expertise in SAP Order to Cash processes, E-commerce, Credit Card integration, Service Management, CRM, and Logistics functionality.

Student Feedback


Average Rating


Language: English
Level: Beginner
Duration: 2.5 hours
Type:  Instructor-led
Releases: ECC 6.0
Category: Logistics

Training 5 or more people?

Unlimited access for your entire SAP team.

SAP Training for Business