SAP Customer Service - Service Contracts/Sales

SAP Customer Service - Service Contracts/Sales

This is the first of a three-part series where you will learn how common business scenarios are managed in the Customer Service module of SAP. In this course, we cover the scenarios for service contracts and simple service sales. We will also discuss some of the objects used in CS including equipment and service orders.

Course Goal

  • Understand how to work within the SAP Customer Service module
  • Learn the service business scenario for Service Contracts and Sales
  • Expand your SAP Sales and Distribution knowledge

Who This Training Is For

  • Consultants
  • End users
  • IT/Business analysts
  • Project Managers


  • Certificate of Completion (more certification info)
  • Upon successful completion of this course, receive your SAP Customer Service - Service Contracts/Sales certificate

This Course is In the Following Learning Paths:

SAP Customer Service Specialist
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John Von Aspen

4.7 Average Rating

43 Reviews

374 Students

5 Courses

John Von Aspen

SAP Consultant and Published Author

23 Years of SAP Consulting Experience SD/CS Expert Published Author Technology entrepreneur and author. A business technology expert with 20+ years of experience with SAP projects. Individual contributor with expertise in SAP Order to Cash processes, E-commerce, Credit Card integration, Service Management, CRM, and Logistics functionality.

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Language: English
Level: Beginner
Duration: 2.5 hours
Type:  Instructor-led
Releases: ECC 6.0
Category: Logistics

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