CS101
SAP Customer Service
Companies hiring Customer Service Representatives and Coordinators are looking for SAP experience. Learn SAP's Customer Service (CS) module and wow both customers and your employer. A must for anyone working with SAP's Logistics modules to maintain customers, equipment, service and maintenance orders.
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Course Goal
- Create billing requests, documents
- Maintain service master and spare parts
- Maintain customers, equipment, task list, functional location
- Customer warranty and service request notifications
- Work with service orders, contracts, maintenance orders
Who This Training Is For
- End users
- IT/Business analysts
- Project team members
Exam/Certificate
- Formal final exam (timed and graded, see sample SAP exam)
- Certificate of Completion (more certification info)
- Upon successful completion of this course, receive your SAP Customer Service certificate
This Course is In the Following Learning Paths:
SAP Customer Service Specialist
Work as a Customer Service Specialists in SAP's Logistics applications by learning to complete customer warranty and ser...
Instructor
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Michael Management Instructor Team
This course was developed by the Michael Management Instructor Team. We're passionate about creating the best possible training courses for you and constantly look for ways to make your training more fun and engaging.
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