SAP Customer Service
CS101

SAP Customer Service

Companies hiring Customer Service Representatives and Coordinators are looking for SAP experience. Learn SAP's Customer Service (CS) module and wow both customers and your employer. A must for anyone working with SAP's Logistics modules to maintain customers, equipment, service and maintenance orders.


Course Goal

  • Create billing requests, documents
  • Maintain service master and spare parts
  • Maintain customers, equipment, task list, functional location
  • Customer warranty and service request notifications
  • Work with service orders, contracts, maintenance orders

Who This Training Is For

  • End users
  • IT/Business analysts
  • Project team members

Exam/Certificate


This Course is In the Following Learning Paths:

SAP Customer Service Specialist
SAP Customer Service Specialist

Work as a Customer Service Specialists in SAP's Logistics applications by learning to complete customer warranty and ser...

Show All Learning Paths

Instructor

Michael Management Instructor Team

4.5 Average Rating

3824 Reviews

65741 Students

124 Courses

Michael Management Instructor Team 
This course was developed by the Michael Management Instructor Team. We're passionate about creating the best possible training courses for you and constantly look for ways to make your training more fun and engaging.

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Language: English
Level: Beginner
Duration: 8 hours
Type:  Simulation
Releases: ECC 6.0
Category: Logistics
Exam:  120+ questions

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