CRM101
SAP CRM - Sales Professional
Learn to use SAP to chase more leads, make more sales, and become a top seller. Learn most important activities in SAP's CRM system for Sales Professionals. This course is a basic requirement for any Sales Professional working with SAP CRM.
In this course you will learn:
No Reviews Yet
Course Goal
- CRM overview and Web UI
- Working with Leads, Accounts and Contacts
- Creating Activities
- Setting up Opportunities
- Creating Quotations and Sales Orders
- Working with Pipelines and Reports
Audience
- End users
- IT/Business analysts
- Project team members
Exam/Certificate
- Formal final exam (timed and graded, see sample SAP exam)
- Certificate of Completion (more certification info)
- Qualifies for Certified SAP Professional designation (view)
Lesson Plan
| Lesson | Description |
| 1 | Overview of Web UI & Personalization |
| 2 | Leads |
| 3 | Account Creation |
| 4 | Account Hierarchies |
| 5 | Contact Creation |
| 6 | Activities - Appointments & Email |
| 7 | Activities - Tasks and Phone Calls |
| 8 | Opportunities |
| 9 | Quotations |
| 10 | Sales Orders |
| 11 | Sales Contracts |
| 12 | Pipeline Performance Management |
| 13 | Interactive Analytic Reports |
Instructor
294 Reviews
12365 Students
124 Courses
New York, NY
More Courses by Michael Management Instructor Team :
No Ratings yet
(4.4)
.jpg)
No Ratings yet
No Ratings yet
No Ratings yet
.jpg)
No Ratings yet
No Ratings yet
(4.3)
.jpg)
(5.0)
No Ratings yet
(4.0)
No Ratings yet
(4.0)
(5.0)
No Ratings yet
No Ratings yet
(4.7)
No Ratings yet
.jpg)
No Ratings yet
No Ratings yet
No Ratings yet
No Ratings yet
No Ratings yet
No Ratings yet
No Ratings yet
No Ratings yet
No Ratings yet
No Ratings yet
.jpg)
No Ratings yet
No Ratings yet
No Ratings yet
No Ratings yet
(4.5)
No Ratings yet
(5.0)
.jpg)
No Ratings yet
No Ratings yet
No Ratings yet
No Ratings yet
(4.8)
No Ratings yet
(5.0)
(5.0)
(4.6)
.jpg)
(4.9)
(2.0)
No Ratings yet
No Ratings yet
(4.0)
No Ratings yet
No Ratings yet
(4.8)
.jpg)
(4.5)
.jpg)
(4.3)
(4.7)
No Ratings yet
(4.9)
No Ratings yet
(5.0)
(4.6)
No Ratings yet
Student Feedback
No Reviews Yet
| Level: | Beginner |
| Duration: | 6.5 hours |
| Type: | Simulation |
| Delivery: | Online, self-study |
| Release: |
SAP CRM 7 |
| Category: | SAP CRM |
| Exam: | 40 questions |
Share this course with a friend
57
students enrolled.
Join them!
-David O.
United Technologies
Related Training
Training 10 or more people?
Unlimited access for your entire SAP team including admin platform and premium reporting.SAP Training for Businesses
