SAP Training: SAP CRM - Sales Professional
CRM101

SAP CRM - Sales Professional

Learn to use SAP to chase more leads, make more sales, and become a top seller. Learn most important activities in SAP's CRM system for Sales Professionals. This course is a basic requirement for any Sales Professional working with SAP CRM.



In this course you will learn:

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Course Goal

  • CRM overview and Web UI
  • Working with Leads, Accounts and Contacts
  • Creating Activities
  • Setting up Opportunities
  • Creating Quotations and Sales Orders
  • Working with Pipelines and Reports

Audience

  • End users
  • IT/Business analysts
  • Project team members

Exam/Certificate



Lesson Plan

Lesson Description Preview
1 Overview of Web UI & Personalization Preview
2 Leads
3 Account Creation
4 Account Hierarchies
5 Contact Creation
6 Activities - Appointments & Email
7 Activities - Tasks and Phone Calls
8 Opportunities
9 Quotations
10 Sales Orders
11 Sales Contracts
12 Pipeline Performance Management
13 Interactive Analytic Reports



Career Paths

This training course is included in the following SAP Career Paths:

Instructor

Michael Management Instructor Team

4.6 Average Rating

1148 Reviews

12850 Students

124 Courses

New York, NY

This course was developed by the Michael Management Instructor Team. We're passionate about creating the best possible training courses for you and constantly look for ways to make your training more fun and engaging.


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Language: English
Level: Beginner
Duration: 6.5 hours
Type:  Simulation
Delivery: Online, self-study
Release: SAP CRM 7
Category: SAP CRM
Exam:  40 questions

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