CRM101
SAP CRM - Sales Professional
Learn to use SAP to chase more leads, make more sales, and become a top seller. Learn most important activities in SAP's CRM system for Sales Professionals. This course is a basic requirement for any Sales Professional working with SAP CRM.
In this course you will learn:
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Course Goal
- CRM overview and Web UI
- Working with Leads, Accounts and Contacts
- Creating Activities
- Setting up Opportunities
- Creating Quotations and Sales Orders
- Working with Pipelines and Reports
Audience
- End users
- IT/Business analysts
- Project team members
Exam/Certificate
- Formal final exam (timed and graded, see sample SAP exam)
- Certificate of Completion (more certification info)
- Qualifies for Certified SAP Professional designation (view)
Lesson Plan
| Lesson | Description | Preview |
| 1 | Overview of Web UI & Personalization | Preview |
| 2 | Leads | |
| 3 | Account Creation | |
| 4 | Account Hierarchies | |
| 5 | Contact Creation | |
| 6 | Activities - Appointments & Email | |
| 7 | Activities - Tasks and Phone Calls | |
| 8 | Opportunities | |
| 9 | Quotations | |
| 10 | Sales Orders | |
| 11 | Sales Contracts | |
| 12 | Pipeline Performance Management | |
| 13 | Interactive Analytic Reports |
Instructor
1275 Reviews
12923 Students
124 Courses
New York, NY
This course was developed by the Michael Management Instructor Team. We're passionate about creating the best possible training courses for you and constantly look for ways to make your training more fun and engaging.
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| Language: | English |
| Level: | Beginner |
| Duration: | 6.5 hours |
| Type: | Simulation |
| Delivery: | Online, self-study |
| Release: |
SAP CRM 7 |
| Category: | SAP CRM |
| Exam: | 40 questions |
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Easy and convenient training. Train on my own time, reps. are very educated, encouraging and helpful.
-Anora Marge M.
-Anora Marge M.
Accounts Payable Team Member
Diversicare Canada Management Services Co. Inc
Diversicare Canada Management Services Co. Inc
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