SAP CRM - Sales Professional
CRM101

SAP CRM - Sales Professional

Learn to use SAP to chase more leads, make more sales, and become a top seller. Learn most important activities in SAP's CRM system for Sales Professionals. This course is a basic requirement for any Sales Professional working with SAP CRM.

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Course Goal

  • CRM overview and Web UI
  • Working with Leads, Accounts and Contacts
  • Creating Activities
  • Setting up Opportunities
  • Creating Quotations and Sales Orders
  • Working with Pipelines and Reports

Audience

  • End users
  • IT/Business analysts
  • Project team members

Exam/Certificate


Lesson Plan

#Description
1 Overview of Web UI & Personalization Preview
2 Leads
3 Account Creation
4 Account Hierarchies
5 Contact Creation
6 Activities - Appointments & Email
7 Activities - Tasks and Phone Calls
8 Opportunities
9 Quotations
10 Sales Orders
11 Sales Contracts
12 Pipeline Performance Management
13 Interactive Analytic Reports

Instructor

Michael Management Instructor Team

4.6 Average Rating

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17093 Students

124 Courses

Michael Management Instructor Team 
This course was developed by the Michael Management Instructor Team. We're passionate about creating the best possible training courses for you and constantly look for ways to make your training more fun and engaging.

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Unlimited access for your entire SAP team including admin platform and premium reporting.

SAP Training for Businesses

Language: English
Level: Beginner
Duration: 6.5 hours
Type:  Simulation
Release: SAP CRM 7
Category: SAP CRM
Exam:  40 questions

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SAP Career Path

This training course is included in the following SAP Career Paths:

Sales Professional