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Introduction to Emotional Intelligence

Emotional intelligence is your ability to combine your thoughts with your feelings in order to build good quality relationships and to make good authentic decisions. We explore what emotional intelligence is and what it is not. You will learn the main models of emotional intelligence and what they mean, but more importantly how they can be practically applied in your everyday job environment.

939 Enrolled (9) Beginner

Course Goal

  • Recognize the importance of understanding the emotions that you experience
  • Examine how to practice and learn how to develop emotional intelligence
  • Discover how to improve your relationships and performance by gaining insights into the emotions of other people
  • Consider why you react to situations - with a focus on how feelings and emotions impact upon your performance

Who This Training Is For

  • All SAP professionals

Exam/Certificate

  • Formal final exam (timed and graded, see sample SAP exam)
  • Certificate of Completion (more certification info)
  • Upon successful completion of this course, receive your Introduction to Emotional Intelligence certificate

How students rated this courses

4.6

(Based on 9 reviews)

67%
22%
11%
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Reviews

Robin Hills

Course Creator

4.7 Instructor Rating
211
Students
15
Courses
43
Reviews

Robin Hills is an emotional intelligence coach, trainer, and facilitator. He is Director of Ei4Change - Emotional Intelligence 4 Change - a company specialising in personal development focused on the practical application of emotional intelligence, positive psychology and neuroscience in the workplace. Robin has over 40 years of business and commercial experience helping executives and leaders develop business performance through increased self-awareness and understanding of others to enhance their emotional intelligence. Robin is registered and accredited with the British Psychology Society as a Test User: Occupational Ability and Personality (Level A and B) and a Business Member of the Association for Business Psychology. He is qualified in the major internationally recognized profiling tools such as DISC, Myers Briggs Type Indicator (MBTI) and the Emotional Intelligence Quotient Inventory (EQ-I 2.0). He uses these in his work to assess type, trait, behavior, and emotional intelligence and their application in the workplace. Robin is the author of two business books in The Authority Guide Series. These are - The Authority Guide to Emotional Resilience in Business - The Authority Guide to Behaviour in Business Robin has developed an experiential coaching methodology "Images of Resilience" to support cathartic conversations around resilience. This helps leaders and managers to understand resilience and stress management within themselves and in their teams leading to enhanced performance. Ei4Change has the most comprehensive range of online emotional intelligence courses available on the internet with over 250,000 learners in 180+ countries, and is pleased to make these available on Michael Management.

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What’s included

  • Language: English
  • Level: Beginner
  • Duration: 2.0 Hrs
  • Type: Instructor-led
  • Releases:
  • Category: Personal Development

Training 5 or more people?

Unlimited access for your entire SAP team.


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