Learn how to leverage facilitation skills to have high-engagement meetings that involve both business and IT professionals. This course prepares you to encourage and enable your team for engagement strategies, participation techniques, activity planning, and dealing with conflict resolution. It is designed for those involved in any kind of collaboration, whether it be developing software, planning business initiatives, facilitating cross-functional teams, or supporting strategy discussions between business leaders. Learn how to identify issues and challenges specific to modern collaborative gatherings using a model built on the principles presented in this course.
Business Analysis Expert, Speaker, Author, Trainer, Mentor, and Facilitator4.6 Instructor Rating
Tom has been a Business Analyst since long before it was called business analysis. He has over 30 years of experience in the fields of information technology, methodologies, and business analysis. In his writings and lectures, he strives for enlightening while entertaining. He has taught thousands of students business and systems analysis skills since the 1980s. He has facilitated hundreds of requirements discovery sessions under a variety of acronyms (JAD, ASAP, JADr, JRP, User Story Workshops, etc).
As a team, Angela and Tom Hathaway have developed courses and trained, consulted, mentored, and coached tens of thousands of business analysts around the world for hundreds of organizations from small businesses to Fortune 100. They focus on how to improve the process of defining future IT applications for Agile, Lean, and Waterfall Software Development Methodologies.
Current and past customers include TIAA-CREF (Financial), Cathay Pacific (Airline), Manitoba Telecom Services (Telecommunications), Starwood Hotels and Resorts (Hospitality), government agencies, and a myriad of organizations spanning all sizes and industries.
Tom and Angela's training, consulting, and mentoring efforts have saved their customers around the world millions of dollars. They can help your organization evolve and improve your conversational user interface, business analysis, and UX Design practices.View Details