Conflict can range from minor and harmless to highly significant and extremely harmful for the individuals concerned and for the organization. The skills involved in managing conflict can therefore prove invaluable in the workplace as well as in family and community life. Situations involving conflict can create considerable anxiety and distress. Unfortunately, this means that many people choose to take the easy way out by pretending the conflict does not exist. Learn how to be more confident in managing situations involving conflict.
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Dr. Neil Thompson is a well-published and highly respected expert in human relations and well-being. Formerly a university professor in the UK, for over twenty years now he has been an independent writer, educator, and adviser. His books include People Management (2013), The Authentic Leader (2016) Promoting Equality: Working with Diversity and Difference (4th edn, 2018) and Effective Communication (3rd edn, 2018) all published by Red Globe Press, and Loss, Grief and Trauma in the Workplace (2009) and Mental Health and Well-being: Alternatives to the Medical Model (2019) published by Routledge. He has considerable experience as a consultant and workshop facilitator.View Details