Salesforce projects can be complex. They are a blend of human interactions and technologies and they all deliver change. But, projects can easily fail if they are not managed carefully and we are not just talking about time, resources, and budget. There are so many other aspects to consider relating to successful project delivery. This course is aimed to give you a toolbox of approaches and methodologies for each stage of an implementation journey. If you have anything to do with Salesforce projects, irrespective of role, then this course is for you.
I am a Salesforce MVP, a leader of the Salesforce London Admin Community Group, and a co-organizer of London's Calling Community Conference. I have multiple Salesforce certifications, am a Triple Trailhead Ranger, author of the course Delivering Successful Salesforce Projects, and owner of the blog: http://saasyabn.blogspot.com/. I have been a speaker at multiple Dreamforce, and Salesforce World Tours, and different Community Conferences. I first implemented Salesforce as an end user in 2007 and progressed my experience of the platform as a Project Manager for two Salesforce Platinum Partners. I returned to the end user environment for more senior leadership roles within Media, EdTech, and Fintech companies, specializing in Digital Transformation and Change Management. I am now a Portfolio Manager with Capgemini engaging in the successful delivery of Salesforce digital strategy for customers.View Details