Decision Making: Solve Problems With Emotional Intelligence
IC1563

Decision Making: Solve Problems With Emotional Intelligence

Throughout each day you are confronted with a variety of problems and decisions that require a rational, thoughtful response underpinned with good emotional awareness. This course is about proactively working towards solutions that help you to make timely decisions as you solve work problems to bring value to your company and your customers. In addition, the skills, processes, and tools taught can bring value to other aspects of your life.

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Course Goal

  • Identify how to make better decisions through critical thinking and creative problem solving
  • Recognize and remove barriers to creativity to foster an innovative work environment producing practical solutions
  • Discover ways to move beyond familiar ways of thinking and seeing the world, and become open to new ways of listening, leading, responding, and innovating
  • Develop and build your emotional intelligence

Who This Training Is For

  • All SAP professionals
  • End users
  • Executives and Managers
  • Project Managers

Exam/Certificate

  • Certificate of Completion (more certification info)
  • Upon successful completion of this course, receive your Decision Making: Solve Problems With Emotional Intelligence certificate

Instructor

Robin Hills

4.9 Average Rating

11 Reviews

82 Students

13 Courses

Robin Hills

Course Creator

Robin Hills is an emotional intelligence coach, trainer, and facilitator. He is Director of Ei4Change - Emotional Intelligence 4 Change - a company specialising in personal development focused on the practical application of emotional intelligence, positive psychology and neuroscience in the workplace. Robin has over 40 years of business and commercial experience helping executives and leaders develop business performance through increased self-awareness and understanding of others to enhance their emotional intelligence. Robin is registered and accredited with the British Psychology Society as a Test User: Occupational Ability and Personality (Level A and B) and a Business Member of the Association for Business Psychology. He is qualified in the major internationally recognized profiling tools such as DISC, Myers Briggs Type Indicator (MBTI) and the Emotional Intelligence Quotient Inventory (EQ-I 2.0). He uses these in his work to assess type, trait, behavior, and emotional intelligence and their application in the workplace. Robin is the author of two business books in The Authority Guide Series. These are - The Authority Guide to Emotional Resilience in Business - The Authority Guide to Behaviour in Business Robin has developed an experiential coaching methodology "Images of Resilience" to support cathartic conversations around resilience. This helps leaders and managers to understand resilience and stress management within themselves and in their teams leading to enhanced performance. Ei4Change has the most comprehensive range of online emotional intelligence courses available on the internet with over 200,000 learners in 180+ countries, and is pleased to make these available on Michael Management.

Student Feedback

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Language: English
Level: Beginner
Duration: 3.5 hours
Type:  Instructor-led
Category: Personal Development

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