IC0913
Build Your First Chatbot with SAP Conversational AI
Surely you have noticed that voice-based interactions are becoming commonplace all around us; whether your role is in business, IT/development or you just have a personal interest in the subject. In this course, we will provide an overview of chatbots, common use cases and terms, the stages of bot development, and how to use bot elements such as intents and skills. By the end of the course, you will create an actual chatbot using SAP Conversational AI.
In this course you will learn:
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Course Goal
- Understand the rise in usage and value of chatbots
- Learn how to navigate and use the bot builder
- Create a new chatbot with custom intents and skills
- Explore how to test and monitor your bot
- Enable your chatbot for usage in a webchat channel
Audience
- Consultants
- Developers
- End users
- IT/Business analysts
- Project Managers
- Project team members
Lesson Plan
| Lesson | Description | Preview |
| Introduction and Overview | ||
| 1 | Introduction and Overview | Preview |
| Conversational AI Overview | ||
| 2 | The Rise of Chatbots | |
| 3 | Common Use Cases | |
| 4 | SAP Conversational AI and the Stages of Bot Building | |
| Register and Create a New Bot | ||
| 5 | Register with SAP Conversational AI and Login | |
| 6 | Create a New Bot | |
| Train your Bot | ||
| 7 | What are Intents, Expressions and Entities? | |
| 8 | Creating Intents and Expressions | |
| 9 | Creating Entities | |
| Build Your Bot Skills | ||
| 10 | What are Skills? | |
| 11 | Creating Skills | |
| 12 | Adding Triggers, Requirements and Actions to Skills | |
| Test and Monitor Your Bot | ||
| 13 | The Test and Chat Windows | |
| 14 | Monitoring & Analytics | |
| Code and Connect Your Bot | ||
| 15 | Integrating with External APIs | |
| 16 | Accessing Your Bot from Different Channels | |
| Quiz | ||
| Summary, Appendix and Course Files | ||
| 17 | Course Summary | |
| 18 | Appendix - Course Slides PDF | |
| 19 | Course Files | |
Instructor
7 Reviews
43 Students
2 Courses
Principal Solution Engineer
Denver, CO, US
I am a seasoned Presales professional with 24+ years of experience helping customers understand the value of technology for their organization as part of their digital transformation. I engage with and help customers across all aspects of Presales activities including business problem discovery and clarification, business value extraction and mapping, solution modeling and architecture, presentations, demonstrations, prototypes/proof of concepts, and much more. Since 1995, I have sold and supported a wide variety of enterprise solutions including Platform, Cloud, Integration, Security, ERP, Development, and Change Management solutions and services. I actively work with emerging technologies such as SAP Leonardo, Robotic Process Automation, Conversational AI, Blockchain, voice-enabled user experiences (eg Alexa) and more. My goal is to make technology understandable and accessible to anyone and everyone. I have a passion for enterprise platform solutions & technologies and all things Presales.
More Courses by Dwayne DeSylvia :
Student Feedback
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| Language: | english |
| Level: | Beginner |
| Duration: | 1.50 hours |
| Type: | Instructor-led |
| Delivery: | Online, instructor-led |
| Release: |
ECC 6.0 Enterprise Software S/4 HANA |
| Category: | Essential SAP Skills |
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Taking the course showed me new short cuts and made me aware of other areas that I haven`t had to use yet. I think the courses are great and I`m looking forward to learning more!
-Jaci T.
-Jaci T.
Instructional Designer
Lennox International
Lennox International
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