Build Your First Chatbot with SAP Conversational AI

Build Your First Chatbot with SAP Conversational AI

Surely you have noticed that voice-based interactions are becoming commonplace all around us; whether your role is in business, IT/development or you just have a personal interest in the subject. In this course, we will provide an overview of chatbots, common use cases and terms, the stages of bot development, and how to use bot elements such as intents and skills. By the end of the course, you will create an actual chatbot using SAP Conversational AI.

Course Goal

  • Understand the rise in usage and value of chatbots
  • Learn how to navigate and use the bot builder
  • Create a new chatbot with custom intents and skills
  • Explore how to test and monitor your bot
  • Enable your chatbot for usage in a webchat channel

Who This Training Is For

  • Consultants
  • Developers
  • End users
  • IT/Business analysts
  • Project Managers
  • Project team members


  • Certificate of Completion (more certification info)
  • Upon successful completion of this course, receive your Build Your First Chatbot with SAP Conversational AI certificate

This Course is In the Following Learning Paths:

SAP HANA Administrator
SAP HANA Administrator

Advance your career and build your skills as an SAP HANA Administrator. This learning path teaches the most important ta...

SAP Web Application Developer
SAP Web Application Developer

Build your SAP Web Application Developer career by developing and configuring web items for data presentation. Working w...

Show All Learning Paths


Dwayne  Desylvia

4.7 Average Rating

58 Reviews

248 Students

2 Courses

Dwayne  Desylvia

Principal Solution Engineer

I am a seasoned Presales professional with 24+ years of experience helping customers understand the value of technology for their organization as part of their digital transformation. I engage with and help customers across all aspects of Presales activities including business problem discovery and clarification, business value extraction and mapping, solution modeling and architecture, presentations, demonstrations, prototypes/proof of concepts, and much more. Since 1995, I have sold and supported a wide variety of enterprise solutions including Platform, Cloud, Integration, Security, ERP, Development, and Change Management solutions and services. I actively work with emerging technologies such as SAP Leonardo, Robotic Process Automation, Conversational AI, Blockchain, voice-enabled user experiences (eg Alexa) and more. My goal is to make technology understandable and accessible to anyone and everyone. I have a passion for enterprise platform solutions & technologies and all things Presales.

Student Feedback


Average Rating


Language: English
Level: Beginner
Duration: 1.50 hours
Type:  Instructor-led
Releases: ECC 6.0
Enterprise Software
Category: Technology

Training 5 or more people?

Unlimited access for your entire SAP team.

SAP Training for Business