SAP Training: Build Your First Chatbot with SAP Conversational A

Build Your First Chatbot with SAP Conversational AI

Surely you have noticed that voice-based interactions are becoming commonplace all around us; whether your role is in business, IT/development or you just have a personal interest in the subject. In this course, we will provide an overview of chatbots, common use cases and terms, the stages of bot development, and how to use bot elements such as intents and skills. By the end of the course, you will create an actual chatbot using SAP Conversational AI.

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Course Goal

  • Understand the rise in usage and value of chatbots
  • Learn how to navigate and use the bot builder
  • Create a new chatbot with custom intents and skills
  • Explore how to test and monitor your bot
  • Enable your chatbot for usage in a webchat channel

Who This Training Is For

  • Consultants
  • Developers
  • End users
  • IT/Business analysts
  • Project Managers
  • Project team members


  • Certificate of Completion (more certification info)
  • Upon successful completion of this course, receive your Build Your First Chatbot with SAP Conversational AI certificate


Dwayne  Desylvia

4.8 Average Rating

30 Reviews

158 Students

2 Courses

Dwayne  Desylvia

Principal Solution Engineer

I am a seasoned Presales professional with 24+ years of experience helping customers understand the value of technology for their organization as part of their digital transformation. I engage with and help customers across all aspects of Presales activities including business problem discovery and clarification, business value extraction and mapping, solution modeling and architecture, presentations, demonstrations, prototypes/proof of concepts, and much more. Since 1995, I have sold and supported a wide variety of enterprise solutions including Platform, Cloud, Integration, Security, ERP, Development, and Change Management solutions and services. I actively work with emerging technologies such as SAP Leonardo, Robotic Process Automation, Conversational AI, Blockchain, voice-enabled user experiences (eg Alexa) and more. My goal is to make technology understandable and accessible to anyone and everyone. I have a passion for enterprise platform solutions & technologies and all things Presales.

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SAP Training for Businesses

Language: English
Level: Beginner
Duration: 1.50 hours
Type:  Instructor-led
Releases: ECC 6.0
Enterprise Software
Category: Technology

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Learning Path

This training course is included in the following Learning Path:

SAP HANA AdministratorSAP Web Application Developer