IC0913
Build Your First Chatbot with SAP Conversational AI
Surely you have noticed that voice-based interactions are becoming commonplace all around us; whether your role is in business, IT/development or you just have a personal interest in the subject. In this course, we will provide an overview of chatbots, common use cases and terms, the stages of bot development, and how to use bot elements such as intents and skills. By the end of the course, you will create an actual chatbot using SAP Conversational AI.
2 Reviews 5.0 of 5.0
Course Goal
- Understand the rise in usage and value of chatbots
- Learn how to navigate and use the bot builder
- Create a new chatbot with custom intents and skills
- Explore how to test and monitor your bot
- Enable your chatbot for usage in a webchat channel
Audience
- Consultants
- Developers
- End users
- IT/Business analysts
- Project Managers
- Project team members
Exam/Certificate
- Certificate of Completion (more certification info)
2
The Rise of Chatbots
3
Common Use Cases
4
SAP Conversational AI and the Stages of Bot Building
5
Register with SAP Conversational AI and Login
6
Create a New Bot
7
What are Intents, Expressions and Entities?
8
Creating Intents and Expressions
9
Creating Entities
10
What are Skills?
11
Creating Skills
12
Adding Triggers, Requirements and Actions to Skills
13
The Test and Chat Windows
14
Monitoring & Analytics
15
Integrating with External APIs
16
Accessing Your Bot from Different Channels
17
Course Summary
18
Appendix - Course Slides PDF
19
Course Files
Instructor
4.9 Average Rating
15 Reviews
79 Students
2 Courses
Dwayne Desylvia
Principal Solution Engineer
I am a seasoned Presales professional with 24+ years of experience helping customers understand the value of technology for their organization as part of their digital transformation. I engage with and help customers across all aspects of Presales activities including business problem discovery and clarification, business value extraction and mapping, solution modeling and architecture, presentations, demonstrations, prototypes/proof of concepts, and much more. Since 1995, I have sold and supported a wide variety of enterprise solutions including Platform, Cloud, Integration, Security, ERP, Development, and Change Management solutions and services. I actively work with emerging technologies such as SAP Leonardo, Robotic Process Automation, Conversational AI, Blockchain, voice-enabled user experiences (eg Alexa) and more. My goal is to make technology understandable and accessible to anyone and everyone. I have a passion for enterprise platform solutions & technologies and all things Presales.
More Courses by Dwayne Desylvia :
SAP Fiori Apps Library
Whether your role is in business, IT or development, the Fiori Apps Library is the definitive resource for Fiori appl...
Student Feedback
5.0
Average Rating
Reviews |
Training 5 or more people?
Unlimited access for your entire SAP team including admin platform and premium reporting.SAP Training for Businesses
| Language: | english |
| Level: | Beginner |
| Duration: | 1.50 hours |
| Type: | Instructor-led |
| Release: | ECC 6.0 Enterprise Software S/4 HANA |
| Category: | Essential SAP Skills |
