IC0913
Build Your First Chatbot with SAP Conversational AI
Surely you have noticed that voice-based interactions are becoming commonplace all around us; whether your role is in business, IT/development or you just have a personal interest in the subject. In this course, we will provide an overview of chatbots, common use cases and terms, the stages of bot development, and how to use bot elements such as intents and skills. By the end of the course, you will create an actual chatbot using SAP Conversational AI.
4 Reviews 5.0 of 5.0
Course Goal
- Understand the rise in usage and value of chatbots
- Learn how to navigate and use the bot builder
- Create a new chatbot with custom intents and skills
- Explore how to test and monitor your bot
- Enable your chatbot for usage in a webchat channel
Audience
- Consultants
- Developers
- End users
- IT/Business analysts
- Project Managers
- Project team members
Exam/Certificate
- Certificate of Completion (more certification info)
2
The Rise of Chatbots
05:21 mins
3
Common Use Cases
02:50 mins
4
SAP Conversational AI and the Stages of Bot Building
03:16 mins
5
Register with SAP Conversational AI and Login
02:21 mins
6
Create a New Bot
06:36 mins
7
What are Intents, Expressions and Entities?
04:34 mins
8
Creating Intents and Expressions
07:18 mins
9
Creating Entities
04:36 mins
10
What are Skills?
07:37 mins
11
Creating Skills
03:18 mins
12
Adding Triggers, Requirements and Actions to Skills
19:12 mins
13
The Test and Chat Windows
06:23 mins
14
Monitoring & Analytics
05:14 mins
15
Integrating with External APIs
03:06 mins
16
Accessing Your Bot from Different Channels
07:49 mins
17
Course Summary
01:34 mins
18
Appendix - Course Slides PDF
19
Course Files
Instructor
4.9 Average Rating
20 Reviews
88 Students
2 Courses
Dwayne Desylvia
Principal Solution Engineer
I am a seasoned Presales professional with 24+ years of experience helping customers understand the value of technology for their organization as part of their digital transformation. I engage with and help customers across all aspects of Presales activities including business problem discovery and clarification, business value extraction and mapping, solution modeling and architecture, presentations, demonstrations, prototypes/proof of concepts, and much more. Since 1995, I have sold and supported a wide variety of enterprise solutions including Platform, Cloud, Integration, Security, ERP, Development, and Change Management solutions and services. I actively work with emerging technologies such as SAP Leonardo, Robotic Process Automation, Conversational AI, Blockchain, voice-enabled user experiences (eg Alexa) and more. My goal is to make technology understandable and accessible to anyone and everyone. I have a passion for enterprise platform solutions & technologies and all things Presales.
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| Language: | english |
| Level: | Beginner |
| Duration: | 1.50 hours |
| Type: | Instructor-led |
| Release: | ECC 6.0 Enterprise Software S/4 HANA |
| Category: | Essential SAP Skills |
