Order type for creation of credit memo request not defined
Message type: E = Error
Message class: CX_MSR_TRC - Message texts in mult-step returns controller
Message number: 123
Message text: Order type for creation of credit memo request not defined
What causes this issue?
You have not specified a
<DS:GLOS.3526C7EEAFAB52B9E10000009B38F974>sales document type</> for
the automatic creation of a
<DS:GLOS.3526C78CAFAB52B9E10000009B38F974>credit memo request</> in
<DS:GLOS.47AD987B634839F4E10000000A421392>Advanced Returns Management
</>.
System Response
The system cannot create a credit memo request document in the
background.
How to fix this error?
In Customizing for <LS>Advanced Returns Management</>, specify a
suitable
<DS:DE.MSR_REFUNDING_AUART>sales document type for credit memo request
</> in the Customizing activity <LS>Specify Follow-Up Document Types for
Customer Returns</>.
Procedure for System Administrators
Error message extract from SAP system. Copyright SAP SE.