Specify an agent

What causes this issue?

The task referenced in this step is classified as a general task.

System Response

When this step is executed, the work item is offered to all users in
the system for processing.

How to fix this error?

You should define <DS:GLOS.3526B11BAFAB52B9E10000009B38F974>possible
agents</> for this task, and/or
<DS:GLOS.3526B11CAFAB52B9E10000009B38F974>responsible agents</> for
this step.

Error message extract from SAP system. Copyright SAP SE.