The system determined free goods with quantity 0 for item &

What causes this issue?

A free goods item should be determined for item &V1& but the quantity
determined for this item is 0 so the system has not created a free
goods item.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Increase the order quantity so that a free goods quantity greater than
0 can be determined.
If this doesn't work, check whether there is an error in the rounding
rule for the free goods condition record.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.