Internal error generating defect record

What causes this issue?

The procedure for creating an automatic defect for the characteristic
has been cancelled.

System Response

No defect record was created.

How to fix this error?

In order to analyze the problem, create a defect for the characteristic
<ZH>manually</>. The manual defects recording function is contained in
the results recording menu. Read the information in the messages output
for manual defects recording.
After this, the message should no longer occur as a result of an
internal error when defect records are recorded.

Error message extract from SAP system. Copyright SAP SE.