Customer-specific check result: release refused
Message type: E = Error
Message class: IW - Order Processing
Message number: 555
Message text: Customer-specific check result: release refused
What causes this issue?
You decided to carry out a customer-specific check before releasing the
<GL:maintenance_order>maintenance order</>.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
System Response
The result of the check is that the system refuses the
<GL:order_release>order release</>.
How to fix this error?
If customer-specific documentation exists in your company for the SAP
System, refer to this for information on how to proceed further.
Otherwise, contact your system administration.
Error message extract from SAP system. Copyright SAP SE.