Case type &1: Addition of customer-disputed objects not supported

Message type: E = Error

Message class: FDM_AR_CUST - FSCM-DM: Dispute Management Customizing (AR Process Integ.)

Message number: 112

Message text: Case type &1: Addition of customer-disputed objects not supported



What causes this issue?

Case type &V1& does not support the addition of customer-disputed
objects.


System Response

The system cannot save the entry.


How to fix this error?

In the system for Dispute Case Processing, prepare the case type for the
addition of customer-disputed objects.
Your attribute profile must contain the attributes "Customer-Disputed
Amount" (FIN_CUSTDISP_AMT) and "Currency of Customer-Disputed Amount"
(FIN_CUSTDISP_CUR).
Your records model must contain the "Customer-Disputed Objects" node.
Base yourself on the case records model "Dispute Management with
Customer-Disputed Objects" (UDM_DISPUTE_CDIS).
Add the following functions to your function profile:
"Calculate Customer-Disputed Amount" (FIN_CALC_CDIS_AMOUNT)
"Add Customer-Disputed Objects" (FIN_ADD_CUSTDISP_OBJ)
"Assign Customer" (FIN_ASSIGN_CUSTOMER)
"Remove Objects" (FIN_REMOVE_LINE_ITEM)
,,Alternatively, use the function profile FIN_DIS2 that is delivered.


Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


Error message extract from SAP system. Copyright SAP SE.