No payment history recorded previously for account &

What causes this issue?

With the company code-dependent data of the customer master
record, it is determined whether the payment history is to be
recorded.
For customer &V1&, this indicator is not set in any of the company
codes belonging to the control area &V2& in which it is created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.