The unit for the auto renewal period must be greater than zero.
Message type: E = Error
Message class: CRMS4_SRV_CTR - Messages for Service Contract
Message number: 023
Message text: The unit for the auto renewal period must be greater than zero.
Self-Explanatory Message
SAP has defined this message as ‘self-explanatory’ and therefore, has not provided any further details for it.
All messages in SAP have a message text (shown above). However, the message text is not always useful enough to understand or resolve the issue.
Therefore, most messages in the SAP system provide additional long text with details about what caused the issue, how it can be resolved, what actions to take or configuration changes to make, etc
Unfortunately, this specific error message does not provide such additional information.
What else can you do?
Even though this error message does not provide any useful or additional message details, you can still try to solve the issue by searching on SAP’s support portal. In many cases, there could be an SAP support note that provides further error explanations or even directions for resolving the error.
Related Error Messages
CRMS4_SRV_CTR022 Specify a unit of measure for the auto renewal extension.
CRMS4_SRV_CTR021 Specify a unit of measure for the auto renewal period.
CRMS4_SRV_CTR024 The unit for the auto renewal extension must be greater than zero.
CRMS4_SRV_CTR025 Auto renewal not possible.Price adaptation is set for this item category.