Internal error in the Action Box component, no data found

Message type: E = Error

Message class: CIC - Customer Interaction Center Framework

Message number: 020

Message text: Internal error in the Action Box component, no data found



What causes this issue?

An internal program error occurred.


System Response

The program cannot be continued.


How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.



Procedure for System Administrators


Error message extract from SAP system. Copyright SAP SE.