The e-mail outbox could not be opened

Message type: E = Error

Message class: BSSP1 - Generic Applications

Message number: 013

Message text: The e-mail outbox could not be opened



What causes this issue?

The outbox is only available if the ERP system and the side panel system
are identical.


System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.



How to fix this error?



Procedure for System Administrators


Error message extract from SAP system. Copyright SAP SE.