The versions of Gateway (&2) and SAPphone (&1) are not compatible
Message type: E = Error
Message class: BCOMEC - Business Communication: Messages of external components
Message number: 009
Message text: The versions of Gateway (&2) and SAPphone (&1) are not compatible
What causes this issue?
The SAPphone version is &V1&.
The gateway version is &V2&.
The versions are not compatible.
Further information on the gateway:
&V3&
System Response
You can use the gateway, however it is not advisable. The gateway does
not correspond to the interface. This means that it is possible that
functions do not exist that are required by SAPphone. This can lead to
errors during operation.
How to fix this error?
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Procedure for System Administrators
The return code for the underlying CTI software is &V4&.
Error message extract from SAP system. Copyright SAP SE.
Related Error Messages
BCOMEC008 The function is not allowed from this connection to this call
BCOMEC007 The function is not possible for a call in status &1
BCOMEC010 The maximum permitted no. of registered connections has been reached
BCOMEC011 The connection &1 is already registered with a different work center
