The agent group '&2' does not exist on server '&1'
Message type: E = Error
Message class: BCOM_R_AGENTGROUP - Business Communication: Messages for Rule-Based Routing
Message number: 022
Message text: The agent group '&2' does not exist on server '&1'
What causes this issue?
The agent group '&V2&' does not yet exist or no longer exists on server
'&V1&'.
System Response
The agent group will be loaded on the server in the next download.
How to fix this error?
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Procedure for System Administrators
Error message extract from SAP system. Copyright SAP SE.