How does the Remote SAP Access work?
Access to our SAP training systems is via the internet - all you need is the SAP GUI version
7 or higher. If you don't have a GUI we will send you a download link from which you can download & install the SAP GUI.
Our system offers you access to all user and configuration transactions for all modules (except for user maintenance and basis/system administration functions). You can play & practice as much as you want, including setting up your own entities, configuration, master data and transactions.
Once you buy your SAP Access package it typically takes less than 1 business day to activate your account and you will receive an email with your user ID and password. |
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How quickly do I get my user ID and password?
It typically takes just a few hours to activate your
account if we receive your order during our business hours -
if not, we'll set you up within 1 business day. We will send you an email with your user ID and password. |
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Is the system available 24/7?
Yes, it is! However, we take the systems down on the first Saturday of each month for routine maintenance and back-ups. This downtime typically last for about 8 hours. Like everyone else we are not immune to technical glitches and have to work through issues which may take extended periods of downtime. In these rare cases we will offer either a refund (full or partial) or free access time. |
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How fast are the systems? How many people are on it?
We have a dedicated T1 line and have users from all over the world! Connection speed has never been an issue for our students. Also, we keep the number of users per server to a minimum and typically have an average of only 20 users online! |
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How often do you refresh the systems?
We typically refresh our systems every 6 months. That means your data will be available for a long time and you don't have to worry about re-doing all your work every 30 days. |
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Do I have access to all transactions & modules?
You have access to all user and configuration transactions for all functional modules, incl. FI/CO, MM, SD, HR, etc. However, we do restrict access to certain user maintenance and basis/system administration transactions to ensure a reliable environment for all SAP users.
If you require SAP_ALL authorizations we offer a special ECC
6.0 server for this. |
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Can I get ABAP access?
Yes, you can for an additional fee. We have a limited number of developer user IDs available. If you plan to do any development work contact us before you sign up to see if we have any development user IDs available. Development user IDs are assigned on a first come, first served basis. We reserve the right to re-assign you to a different user ID if we find that there is no development activity. |
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Do you have IDES installed?
Yes, we do! The IDES (International Demo and Education System) provides a fully functional SAP system, including full configuration, master data and transactions. You can see how SAP configured the system and learn from their set-up. Also, the IDES data includes master records and transactions in all modules which means you don't have to do any set up yourself and can start learning right away! |
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Do you offer any support?
Absolutely! We offer email support 7 days a week via our online help desk system! Also, you can call us during regular business hours if you prefer to speak with us over the phone. We respond & resolve most issues within 1 business day. We support all issues related to system access and security and we will, of course, help you get set up. We do not, however, offer configuration or desktop support, nor do we provide one-on-one training. |
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Is this legal?
Yes, we are an official SAP customer and own our SAP license. To make sure you have access to a fully licensed SAP system, login to SAP and go to System > Status. Make sure that the system has an Installation Number assigned. If the Installation Number is blank or says 'Initial' you are in a non-licensed demo version of SAP.
All our systems are fully licensed versions of SAP - not some demo version like you find with other SAP Access providers. |
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