How
does the Remote SAP Access work?
Access to our SAP training systems is via the
internet - all you need is the SAP GUI version 7 or
higher. If you don't have a GUI we will send you a
download link and installation instructions.
Our system offers you access to all user and
configuration transactions for all modules (except for
user maintenance and basis/system administration
functions). You can play & practice as much as you
want, including setting up your own entities,
configuration, master data and transactions.
|
What is the difference between individual SAP access and private SAP access?
When you sign up for individual SAP access you
will be assigned a user ID in our public, shared SAP
systems. With a private SAP access subscription you do
not have to share the system with anyone. You control
the configuration and do not have to worry about someone
else overwriting or changing it. This protection is
critical when you rely on the system for sales demos,
training scenarios/exercises or as a development
platform.
|
|
|
| |
|
How
quickly do I get my user ID and password?
It typically takes just a few hours to activate
your account if we receive your order during our
business hours - if not, we'll set you up within 1
business day. We will send you an email with your user
ID and password. |
|
|
| |
|
|
|
|
|
|
|
Is
the system available 24/7?
Yes, it is! However, we take the systems down on
the first Saturday of each month for routine maintenance
and back-ups. This downtime typically lasts for about 8
hours. Like everyone else we are not immune to technical
glitches and have to work through issues which may take
extended periods of downtime. In these rare cases we
will offer either a refund (full or partial) or free
access time. |
|
|
| |
|
Does
this subscription renew automatically?
Yes, it does. All SAP access subscriptions renew
automatically until you cancel it. To cancel simply send
us an email before it renews - that's it. If you don't
want your subscription to renew automatically send us an
email - we'll make sure you don't get charged
automatically. |
|
|
| |
|
|
|
How
fast are the systems? How many people are on it?
We have a dedicated T1 line and have users from
all over the world! Connection speed has never been an
issue for our students. Also, we keep the number of
users per server to a minimum and typically have an
average of only 20 users online! |
|
|
| |
|
How
often do you refresh the systems?
We typically refresh our systems every 6 months.
That means your data will be available for a long time
and you don't have to worry about re-doing all your work
every 30 days. |
|
|
| |
|
|
|
|
|
Do
I have access to all transactions & modules?
You have access to all user and configuration
transactions for all functional modules, incl. FI/CO,
MM, SD, HR, etc. However, we do restrict access to
certain user maintenance and basis/system administration
transactions to ensure a reliable environment for all
SAP users. If you require SAP_ALL authorizations we
offer a special ECC 6.0 server for this. |
|
|
| |
|
|
|
Can
I get ABAP access?
Yes, you can for an additional fee. We have a
limited number of developer user IDs available. If you
plan to do any development work contact us before you
sign up to see if we have any development user IDs
available. Development user IDs are assigned on a first
come, first served basis. We reserve the right to
re-assign you to a different user ID if we find that
there is no development activity. |
|
|
| |
|
|
|
Do
you have IDES installed and do your systems have sample
data already?
Yes, we do! The IDES (International Demo and
Education System) provides a fully functional SAP
system, including full configuration, master data and
transactions. You can see how SAP configured the system
and learn from their set-up. Also, the IDES data
includes full sample data like master records and transactions in all modules. |
|
|
| |
|
|
|
|
|
Do
you offer any support?
Absolutely! We offer email support 7 days a week
via our online help desk system! Simply open a help desk
ticket here: http://sapaccess.helpdeskconnect.com
We respond & resolve most issues within 1
business day. We support all issues related to system
access and security and we will, of course, help you get
set up. We do not, however, offer configuration or
desktop support, nor do we provide one-on-one training.
|
|
|
| |
|
Is
this legal?
Yes, we are an official SAP customer and own our
SAP license.
All our systems are fully licensed versions of SAP - not
some demo version like you find with other SAP Access
providers. |
|
|
| |
|
|
|
|
|
