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Work as a Customer Service Specialists in SAP's Logistics applications by learning to complete customer warranty and service request notifications, contracts and maintenance orders. This career path will help you take your career to the next level by teaching the most important customer service tasks in SAP's CS component.
Maintain customers, service masters and spare parts.
Create task lists, billing requests and documents.
Learn the essentials to build a successful career in SAP's Customer Service component.
SAP Sales and Distribution (SD) allows you to ship, bill, sell, and transfer products. With the power of SD in your toolbox you're one step closer to becoming a seasoned SAP professional. This course teaches required common functions of the SD module.
Become the problem solver in your supply chain team. Learn to quickly resolve shipping mishaps by processing free-of-charge deliveries. Mistakes happen. Everyone working with SAP SD needs to take this course.
Companies hiring Customer Service Representatives and Coordinators are looking for SAP experience. Learn SAP's Customer Service (CS) module and wow both customers and your employer. A must for anyone working with SAP's Logistics modules.
This is the first of a three-part series where you will learn how common business scenarios are managed in the Customer Service module of SAP. In this course, we cover the scenarios for service contracts and simple service sales. We will also discuss some of the objects used in CS including equipment and service orders.
This is the third in a three-part series where you will learn how common business scenarios are managed in the Customer Service module of SAP. In this course, we cover scenarios for SAP Customer Service by examining the Field Service business processes that include sales orders, service orders, and notifications.
This is the second in a three-part series where you will learn how common business scenarios are managed in the Customer Service module of SAP. In this course, we cover the scenarios with a discussion and demonstration of the In-House repair process (also known as Depot Repair). You will begin at the repair order, go through recording the repair actuals and end at billing!
This introductory course teaches you the basics of SAP and puts you on a path to developing highly sought-after, high-paying skills in large businesses. By the end you'll know SAP's most common functions and features.
Whether you're an Accountant, Business Analyst, Consultant, or Project Manager, the ability to run reports in SAP is critical for any job. Learn important reporting functions that you need to know before you can work with any SAP module.
Mastering the SAP Sales and Distribution module will put you ahead if your goal is to work in logistics or supply chain management. This course dives further into the end user functions of SAP's Sales and Distribution (SD) module.
Learn the skills you need to grow your career as an SAP professional. This course will teach you the more advanced functions and features of SAP. After completing this course, you'll be comfortable with fundamental SAP skills and be ready to specialize in an SAP module.
Move past your basic reporting skills and learn advanced functions and features that apply to any SAP job role. Understand how you can download reports, create PDF documents, print & email lists and much more in this hands-on SAP reporting course.
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