Understanding DISC Behavioral Styles at Work

Understanding DISC Behavioral Styles at Work

DISC is a model of human behavior that helps you to understand why people do what they do. The dimensions of Dominance, Influence, Steadiness, and Compliance make up the model and interact with other personality factors to describe human behavior. This online course has been created to help you apply DISC behavioral principles to working as part of a team or in situations that involve influencing and selling. By understanding behavioral styles you will be better able to communicate, motivate, convince and ultimately influence more buying decisions.

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Course Goal

  • Identify the four behavioral styles of DISC - Dominance, Influence, Steadiness and Compliance
  • Recognize ways of distinguishing between the behavioral styles and the best communication method for each
  • Explore behavioral styles with a focus on your style and how to work with others with different styles
  • Determine how the different DISC styles are likely to react to situations
  • Interpret how the DISC styles react under pressure and when stressed

Who This Training Is For

  • All SAP professionals


  • Certificate of Completion (more certification info)
  • Upon successful completion of this course, receive your Understanding DISC Behavioral Styles at Work certificate


Robin Hills

4.9 Average Rating

11 Reviews

75 Students

13 Courses

Robin Hills

Course Creator

Robin Hills is an emotional intelligence coach, trainer, and facilitator. He is Director of Ei4Change - Emotional Intelligence 4 Change - a company specialising in personal development focused on the practical application of emotional intelligence, positive psychology and neuroscience in the workplace. Robin has over 40 years of business and commercial experience helping executives and leaders develop business performance through increased self-awareness and understanding of others to enhance their emotional intelligence. Robin is registered and accredited with the British Psychology Society as a Test User: Occupational Ability and Personality (Level A and B) and a Business Member of the Association for Business Psychology. He is qualified in the major internationally recognized profiling tools such as DISC, Myers Briggs Type Indicator (MBTI) and the Emotional Intelligence Quotient Inventory (EQ-I 2.0). He uses these in his work to assess type, trait, behavior, and emotional intelligence and their application in the workplace. Robin is the author of two business books in The Authority Guide Series. These are - The Authority Guide to Emotional Resilience in Business - The Authority Guide to Behaviour in Business Robin has developed an experiential coaching methodology "Images of Resilience" to support cathartic conversations around resilience. This helps leaders and managers to understand resilience and stress management within themselves and in their teams leading to enhanced performance. Ei4Change has the most comprehensive range of online emotional intelligence courses available on the internet with over 200,000 learners in 180+ countries, and is pleased to make these available on Michael Management.

Student Feedback

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Language: English
Level: Beginner
Duration: 2 hours
Type:  Instructor-led
Category: Personal Development

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