SAP Customer Master Usage for Order-to-Cash Processes

SAP Customer Master Usage for Order-to-Cash Processes

In this course you will gain a deep understanding of how an optimized customer master supports an optimized order-to-cash process and its related business processes. Learn how to access & navigate the many screens & fields in the SAP ECC Customer Master, understand where data comes from and how it's used in the order-to-cash process.

  4.4   (28  Reviews)   
3,982 student views

Course Goal

  • Become an expert in navigating the customer master views
  • Understand the tabs and fields used in SAP order-to-cash transactions
  • Become proficient in reviewing and analyzing the Customer Master in preparation for project requirements
  • Become confident in managing the SAP Customer Master
  • Develop a strong understanding of the Customer Master integration in order-to-cash/other business processes

Who This Training Is For

  • Consultants
  • End users
  • Executives and Managers
  • IT/Business analysts
  • Project Managers
  • Project team members


  • Certificate of Completion (more certification info)
  • Upon successful completion of this course, receive your SAP Customer Master Usage for Order-to-Cash Processes certificate

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Devon Winters

4.5 Average Rating

42 Reviews

310 Students

3 Courses

Devon Winters

SAP SD OTC Consultant & fan

Consultant with 20+ years of SAP software experience, helping organizations optimize and enhance their O2C/OTC (order-to-cash) processes. This includes all SAP-SD functions, as well as MM/FICO/PP, CRM, APO-gATP, AFS, IS-Retail, Warehouse, Transportation, eComm & Blockchain integration. Industry experience in Consumer Products, Pharmaceutical, High-Tech, Bio-Chemical, Automotive, Oil and Gas, Food Processing, Textiles, HVAC, Steel, Financial, Software Development, and Media. Significant time spent in designing solutions, business process improvement, SAP configuration, testing, training, and pre-sales.

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Language: English
Level: Beginner
Duration: 6.0 hours
Type:  Instructor-led
Releases: ECC 6.0
Category: Logistics

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