In this course you will gain a deep understanding of how an optimized customer master supports an optimized order-to-cash process and its related business processes. Learn how to access & navigate the many screens & fields in the SAP ECC Customer Master, understand where data comes from and how it's used in the order-to-cash process.
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SAP SD OTC Consultant & fan
Consultant with 20+ years of SAP software experience, helping organizations optimize and enhance their O2C/OTC (order-to-cash) processes. This includes all SAP-SD functions, as well as MM/FICO/PP, CRM, APO-gATP, AFS, IS-Retail, Warehouse, Transportation, eComm & Blockchain integration. Industry experience in Consumer Products, Pharmaceutical, High-Tech, Bio-Chemical, Automotive, Oil and Gas, Food Processing, Textiles, HVAC, Steel, Financial, Software Development, and Media. Significant time spent in designing solutions, business process improvement, SAP configuration, testing, training, and pre-sales.