SAP Training: Measuring and Managing Customer Profitability
IC0593

Measuring and Managing Customer Profitability

Today's customers view suppliers' products and service lines as commodities. We often find that the sales volume of high demanding customers is not proportional to their profit level because they cause extra expenses from you the supplier. In this course, you will learn why measuring customer profitability is increasingly important, how to calculate it, and what actions will increase customer profits to a supplier.

7  Reviews   5.0


Course Goal

  • Understand how activity-based costing calculates product/channel/customer costs
  • Learn what actions can increase the profitability of customers to a supplier
  • Understand how rapid prototyping methods quickly implement a costing system
  • Learn the basics for properly allocating direct and indirect expenses
  • Understand how to properly project future expenses/costs for budgeting/rolling financial forecasts
  • Identify obstacles that slow the adoption rate of progressive accounting

Who This Training Is For

  • Consultants
  • Executives and Managers
  • IT/Business analysts
  • Project Managers

Exam/Certificate

  • Certificate of Completion (more certification info)
  • Upon successful completion of this course, receive your Measuring and Managing Customer Profitability certificate


Instructor

Gary Cokins

4.9 Average Rating

18 Reviews

149 Students

3 Courses

Gary Cokins

President

I am the founder of Analytics-Based Performance Management LLC. It provides advisory services to organizations, consulting firms, and software vendors with their challenges with how to get started, implement, and get leverage from enterprise corporate performance management (EPM / CPM) methods. These include activity-based costing (ABC), customer profitability value analysis, analytics, driver-based budgeting and rolling financial forecasts, strategy maps, balanced scorecard KPIs, dashboards PIs, and enterprise risk management (ERM).

More Courses by Gary Cokins:

Analytics-Based Enterprise Performance Management
Analytics-Based Enterprise Performance Management

Learn how Enterprise Performance Management (EPM) is the seamless integration of many managerial methods including st...

5.0

Average Rating

Driver-based Planning, Forecasting and Budgeting
Driver-based Planning, Forecasting and Budgeting

Do you want to champion balanced scorecards with KPIs, driver-based budgeting and rolling financial forecasts at your...

4.7

Average Rating

View All Courses

Student Feedback

5.0

Average Rating

Reviews

Subscribe to All Courses
Subscribe

Or subscribe to this course for

$79


Training 5 or more people?

Unlimited access for your entire SAP team including admin platform and premium reporting.

SAP Training for Businesses

Language: English
Level: Intermediate
Duration: 1.5 hours
Type:  Instructor-led
Category: Management

SAP students

188

student views.
Join them!



Learning Path

This training course is included in the following Learning Path:

Enterprise Performance Management