This course uses a concrete business scenario to present a simple, easy-to-learn approach for creating Data Flow Diagrams depicting workflow and data manipulation from interviews with Subject Matter Experts. Learn to bridge the gap between IT and the end-user community. If you are tasked with communicating workflows or functional requirements to others, this course is for you.
4.6 Average Rating
Business Analysis Expert, Speaker, Author, Trainer, Mentor, and Facilitator
Tom has been a business analyst since long before it was called business analysis. He has over 30 years of experience in the fields of information technology, methodologies, and business analysis. In his writings and lectures, he strives for enlightening while entertaining. He has taught thousands of students business and systems analysis skills since the '80s and has facilitated hundreds of requirements discovery sessions under a variety of acronyms (JAD, ASAP, JADr, JRP, etc).
As a team, Angela and Tom Hathaway have trained, consulted, mentored and coached thousands of business analysts around the world for organizations from small businesses to Fortune 100. Current and past customers include TIAA-CREF (Financial), Cathay Pacific (Airline), Manitoba Telecom Services (Telecommunications), Starwood Hotels and Resorts (Hospitality), government agencies, and a myriad of organizations spanning all sizes and industries. Tom and Angela's training, consulting, and mentoring efforts have saved their customers around the world millions and can help your organization improve its business analysis practices.