To login to an SAP system you have to use the SAP GUI (Graphical User Interface).
There are 3 GUI options:
With the Web GUI you can login to our SAP systems with any supported web browser such as Chrome, Firefox or Edge. You do not need to install anything on your computer and can login to the SAP system as soon as you receive your user ID and password. However, the Web GUI is fairly slow and offers limited functionality for certain features. Therefore, we recommend you install one of the options below.
SAP GUI for Windows
The standard and most widely-used GUI version. It must be downloaded and installed on your computer. To learn how to install this GUI please enroll in this free step-by-step training course:
Download the SAP GUI for Windows:
SAP GUI for Java (MAC computers)
We support all technical SAP problems and authorization issues. We do not, however, provide support for configuration, user procedures, or one-on-one training. To get support please open an SAP Help Desk Ticket.
Before submitting a ticket, please review these important help desk ticket instructions.
Note: Your SAP user ID and password will not work for the help desk. You have to register with the help desk first before you can create tickets.
If you have any problems with missing authorizations, please submit an SAP help desk ticket and include a screen shot of transaction SU53 so that we can analyze the issue.
Follow this link for instructions on how to create the SU53 report.