Customer Success Story
Emmerson Packaging


Emmerson Packaging partnered with Michael Management for their online SAP training program.

Employees ended up relying on the most experienced users in each department to help with questions or training where the documents did not suffice. This invariably resulted in skilled employees spending time helping conduct training rather than working.

“One of the problems with the Word version training is users scan through without immersing themselves in the instruction document. Not everybody learns by reading, some people need to learn by doing,” said Chrissy Maine, Business Analyst at Emmerson Packaging.

They needed an independent, hands-on training program that could more effectively train users to become proficient working with SAP.

Michael Management provides hands-on training—one of Emmerson’s top priorities for their employees. “A huge benefit of Michael Management,” shared Chrissy,” is that people are actually doing the work as they are learning, which tends to stick more.”

The ability to track training progress through Michael Management’s easy-to-use dashboard is another important feature for Emmerson Packaging.

“We can track if a user has completed a lesson, if they have completed a multiple choice questionnaire, or an exam. It provides a better view if the user was actually reading through all the points and absorbing the information,” said Chrissy.





97%
LIFETIME USAGE
ENROLLED IN
1900+
HOURS OF
TRAINING
Saved
$180K
OVER CLASSROOM TRAINING

Saves time


Great customer service


CHRISSY MAINE
Business Analyst
Emmerson Packaging

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