SAP Training - FAQs
 
Here are the most frequently asked questions we receive regarding our SAP training courses. If you have any other questions please contact us.
 
 
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FREQUENTLY ASKED QUESTIONS

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  How does online SAP training work?
  How long will I have access to the courses?
  Will I get a Certificate of Completion?
  Is SAP Access included in the courses?
  What are the technical requirements to take the courses?
  Are the courses available 24/7?
  Can I use multiple computers to access the courses?
  Do the courses include audio?
  Can I print/download the training material?
  What training material is included with the courses?
  What SAP release are the courses based on?
  What courses should I take and in what order?
  I am looking for a course but can't find it on your website!
  How long does it take to activate my training course?
  Do I need high-speed internet access?
  Do you have a money-back guarantee?
  Do the courses include a quiz or exam?
  Will your courses prepare me for SAP's Certification Exams?
  How do your courses compare to other courses I have seen?
   
 
How does online SAP training work?
 All our SAP training courses are self-study, online courses available 24/7 to you. You can study at your own pace from anywhere where you have internet access.

All lessons include interactive, simulated SAP sessions - as if you are logged into a real SAP system. The lessons will explain each transaction and you have to interact with the screen (such as clicking on buttons, filling out fields, etc.) - just like you are logged into an SAP system.
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How long will I have access to the courses?
 All courses are valid for 1 full year. While your course subscription is active you can take the lessons as many times as you want.
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Will I get a Certificate of Completion?
Yes, all training courses include a Certificate of Completion - see a sample. The Certificate can be printed directly from our website after you have successfully completed the course.
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Is SAP Access included in the training courses?
No, it is not. Many of our students have access to an SAP system at work and therefore, we do not include it in the training courses. If you do not have access to an SAP system we suggest you sign up for our SAP Access subscriptions. This will give you access to a live SAP system where you can practice what you learn in the training courses. This is the best & fastest way to get hands-on experience with SAP.
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What are the technical requirements to take the courses?
Any recent computer will work just fine. We do recommend a high-speed internet connection but it is not necessary. If you can display our demo course your computer fulfills all technical requirements. Give it a try and click here for the demo course.
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Are the courses available 24/7?
Yes, they are! You can take the courses anytime from any location as many times as you like.
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Can I use multiple computers to access the courses?
Yes, you can! You can use any computer and switch back and forth (i.e. between a work computer and a home computer).
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Do the course include audio?
No, they don't. All instructions and explanations are in written form. Audio files are very large and would make delivery via the internet difficult. Also, adding audio would increase the course prices significantly - that's why we decided not to use audio.
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Can I print/download the training material?
Yes, all of our courses include links to the online help documentation and study guides which you can print/download.
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What training material is included with the training courses?
All of our courses include study guides (which include all screen prints of each lesson so that you can print them for taking notes, etc.) and links to the corresponding online help documentation for further study.
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What SAP release are the courses based on?
We use the latest SAP releases for our courses from R/3 4.7 through ECC 6.0.
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What courses should I take and in what order?
You can take any course in any order...however, we typically recommend that you start with the Introduction to SAP course, followed by end-user courses and then followed by the configuration courses. It is important to know the end-user functions before you study the configuration lessons.
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I am looking for a course but can't find it on your website!
All available courses we currently offer are listed on this page: http://www.michaelmanagement.com/training_online.asp  
If you don't see a course on this page, we do not offer it at the moment.
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How long does it take to activate my training course?
Your courses will be activated immediately after your purchase.
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Do I need high-speed internet access?
You do not need it but we recommend it. While it is possible to take the training via a dial-up connection, we recommend you use a high-speed connection such as DSL or Cable.
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Do you have a money-back guarantee?
Yes, we do! There is no risk for you. Simply purchase our courses and take a couple of lessons. If you are not satisfied with your training simply tell us and we'll refund your purchase price. We want you to be happy with our training courses!
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Do the courses include a quiz or exam?
Yes, all courses include a quiz at the end of each lesson. These quizzes are designed to test your knowledge of the topic covered in the lesson.
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Will your courses prepare me for SAP's Certification Exams?
 We do not have any information about SAP's certification exams - please contact SAP directly with your questions. Our training prepare you for the real world where SAP is being used!

If you wonder about becoming SAP-certified you should read this: http://www.jonerp.com/component/option,com_mojo/Itemid,57/p,42/
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How do your courses compare to other courses I have seen?
 Many of the so called training courses available on the internet are nothing but Word documents or PowerPoint presentations with a few SAP screen prints...obviously, not the way to learn SAP.

Our courses are interactive, simulated SAP sessions - as if you were logged into a real SAP system. You have to follow the on-screen instructions and explanations, enter data into fields, click on the correct buttons, etc. - just like a real SAP system.

When you compare training courses make sure to take a look at some samples/previews. Here's our demo course. Also, make sure the training courses use the latest SAP releases and functions (We do! Our courses are based on R/3 4.7 through ECC 6.0).
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