Privacy Policy

Access to and use of our website, products and services is subject to the following privacy policy:

Information Automatically Logged
We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to help identify you and your shopping cart, and for security and audit purposes. All other activity such as login, browsing, file access, etc. is monitored and logged for security & audit purposes.

Cookies
Our Site uses cookies to keep track of your shopping cart, and to deliver content specific to your interests. We also use cookies to save your password so you don't have to re-enter it each time you visit our site.

Registration Forms
Our site's registration form requires users to give us contact information (like their name, email, and postal address), unique identifiers, and demographic information (like their zip code). Contact information from the registration forms is used to verify purchases and for marketing information about our company, our products & services and other selected partners. The customer's contact information is also used to get in touch with the customer when necessary. Unique identifiers are collected from Web site visitors to verify the user's identity. Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site showing them content that we think they might be interested in, and displaying the content according to their preferences.

Mailing List Standards
We don't like SPAM emails either. That's why we use a double opt-in email subscription. Upon registration users specifically have to give their consent to receiving marketing emails and our newsletter on a periodic basis. Users will then receive an email with a link to activate their subscription. Users may opt-out of receiving future mailings by deleting their registration information from our database or by opting out of future mailings.

Types & Frequency of Emails We Send
We categorize the emails we send to our users as follows:

Type	Example	Frequency	Recipient
Admin	Important messages from MMC system administration group	As-needed	All users regardless of opt-in status
System	Registration, course assignment, password reset, purchase receipt, etc.	As-requested	All users regardless of opt-in status
Marketing	Monthly newsletter, new product announcements, etc.	Periodically	Only opted-in users
Corporate	New training course announcements, new account features, request course messages, etc.	Periodically	Only opted-in corporate users

Why did you receive an email from us?
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy
We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage
Information submitted to us is only available to employees or contracted service providers managing this information for purposes of contacting you or sending you emails based on your request for information and for marketing purposes.

How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email. If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to info@michaelmanagement.com for review.

Security
This site has security measures in place to protect against the loss, misuse, and alteration of the information under our control. All activity is monitored and logged and such information will be shared with law enforcement agencies.

Choice/Opt-Out
Users can opt-out of receiving promotional/marketing information from us by updating their email preferences on their account. Alternatively, users may delete their entire registration information by doing the following:

You can send email to info@michaelmanagement.com
You can visit the following URL: delete_me.asp

Data Quality/Access
This site gives users the following options for changing and modifying registration information previously provided:

You can send email to info@michaelmanagement.com
You can visit the following URL: update_acct.asp

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
info@michaelmanagement.com

Updates to this Policy
We may update this policy from time to time with or without notice. You can always find the most recent version of this policy at this location: privacy.asp.

Last update: 5/28/2011